Contact

Let’s find your next step.

Ask about forming a US LLC, or get help with the company you already have. Tell us where you are and what you need; our team will reply.

Reach us directly

Log in for your existing company

Customers get faster help from the dashboard, where we can see your company.

How we use your details

Send us a message

Include your country code.
Reach us your way

Reach us your way

Every channel reaches the same small team. Pick whichever fits how you like to work.

Email

support@nonresident.tax. Write in any of our four languages; we reply by email.

Dashboard messages for customers

Log in and message us from your company's page. We can see your filings there, so the answer comes faster.

Phone

+1 (302) 327-6907, Monday to Friday during US Eastern business hours.

Four languages

English, Spanish, Portuguese and French, by email, in the dashboard and on the phone.

Before you write

What to include in your message

The more of this you give us, the more useful the first reply is.

  • Whether you already have a US company, or still need to form one
  • The state and entity type if you have one: LLC or C-Corp, Wyoming or Delaware
  • The country you live in now
  • The service you are asking about: formation, tax filing, accounting or dissolution
  • Any deadline you are working against, with the date
Send a message
What happens next

What happens next

No ticket queue that disappears. Here is what happens after you write.

  1. Send your messageUse the form, email or the phone, whichever is easiest. Give us the essentials and we take it from there.
    You
  2. A person reads it and replies by emailYour message goes to the team, not a bot. The reply tells you what is possible and what we need from you before any work starts.
    Us
  3. A call when it helpsFor anything more than a quick answer we offer a call to walk through your situation. Deadline cases are read first; tell us the date.
    Us, at your pace

A few things we never ask for over email or a contact form: your password, a login on your behalf, your banking details, or your SSN or ITIN. Payments and sensitive account changes only happen inside your dashboard at app.nonresident.tax.

What you send us is used to answer your question and, where it fits, to tell you about a service. How long we keep it and who can see it is set out in the Privacy Policy. Read the Privacy Policy

Before you write

Common contact questions.

Send a message
What should I include?

Whether you already have a US company, the state and entity type if so, where you live, and what you are trying to get done. A deadline, if you have one, helps us prioritise.

Can you help with an urgent deadline?

Tell us the date in your message. We look at deadline cases first and tell you what is possible before any work starts.

Which languages do you support?

English, Spanish, Portuguese and French. Write in whichever you prefer.

I’m already a customer. Where do I go?

Log in to your dashboard and message us from there. We can see your company and its filings, so the answer comes faster.

I’m not sure which service I need. Can you still help?

Yes, that is a normal way to start. Describe your business and what you are trying to get done and we will say which service fits, or whether none does. The first conversation costs nothing and commits you to nothing.

What are your hours?

Email and dashboard messages can be sent at any time and are answered by a person during US Eastern business hours, Monday to Friday. The phone is answered in those hours too.

How do I book a call?

Send a message first with what you want to talk through and the time zone you are in. We reply with times that work on both sides.

How do you use what I send you?

To answer your question and, where it fits, to tell you about a service. The Privacy Policy sets out what we keep, for how long and who can see it.