Terms of Service
These Terms set the ground rules for working with us. We've written them in plain English on purpose — read on for exactly what you can expect from us, and what we ask of you in return.
Welcome to Nonresident Tax. Using any part of our Services means you agree to what's written on this page, so it's worth a proper read — but we've kept the language straightforward, so it shouldn't take long. If anything here is unclear, email us at legal@nonresident.tax before you get started.
The key terms we use
A handful of words do a lot of work in this document — here's what each one means.
- "Company," "we," "us," or "our"
- Hareword LLC, dba Nonresident Tax.
- "Services"
- Everything we offer, including company formation, tax filing, accounting, and registered agent services.
- "User," "you," or "your"
- The individual or entity accessing our Services.
- "Platform"
- Our website, applications, and the tools and systems behind them.
- "Client"
- A User who has purchased or subscribed to a paid Service.
- "Content"
- Any information, data, text, or materials you provide, or that we create for you, in connection with the Services.
How you agree to these Terms
How you accept these Terms
- Using any part of our Services
- Creating an account on our Platform
- Purchasing or subscribing to a Service
- Continuing to use our Services after we update these Terms
Legal capacity
You confirm that you're legally able to enter into these Terms. If you're accepting on behalf of a company or other organization, you're confirming you have the authority to bind that organization to them.
Who can use our Services
Age requirement
You need to be at least 18, or the age of majority where you live. We don't offer our Services to minors.
Where you can be located
We can't serve residents or citizens of countries currently under U.S. sanctions — that includes, but isn't limited to, Cuba, Iran, North Korea, Russia (for certain services), and Syria. We reserve the right to restrict access by location as sanctions lists change.
Legal standing
You also need to be someone the law allows us to serve — not barred from receiving these Services under U.S. law or the laws that apply to you. Staying compliant with your own local laws is on you.
What you're agreeing to receive
Every plan and service is described in full at checkout — here's the legal shape of each.
Company Formation
We form LLCs and C-Corporations in Wyoming and Delaware.
Includes: State filing, your EIN application, a year of registered agent service, operating agreements or bylaws, and initial compliance setup.
Formation typically takes 5–7 business days, though we can't guarantee a timeline — it ultimately depends on how fast the state processes your filing.
Federal Tax Services
We prepare and file the federal tax returns your business is required to submit.
Includes: Form 5472 for foreign-ownership reporting, Form 1120 for C-Corp returns, Form 1065 for partnership returns, and the schedules that go with them.
We prepare your return from the information you give us — you're responsible for making sure that information is accurate and complete.
Accounting & Bookkeeping
Cloud-based bookkeeping, built on Xero.
Includes: Transaction categorization, monthly statements, tax-ready books, and support for multiple currencies.
You'll need to give us access to the bank accounts and transaction data we're keeping books for — we can't do accurate bookkeeping without it.
Registered Agent Services
An official U.S. business address that receives your legal and state mail.
Includes: Legal document receipt, state compliance notices, and mail forwarding.
Respond promptly to anything we forward you — legal documents that go unanswered can lead to a default judgment against your company.
Accuracy Guarantee
If we make an error on a filing we prepared, we correct it and cover the re-filing at no extra cost. Every return is reviewed by a US-licensed CPA before it's filed.
Important disclaimers
Understanding what we don't do is as important as understanding what we do.
We're not a law firm
Nonresident Tax isn't a law firm and we don't give legal advice. What we offer is administrative and informational support — for legal advice, talk to a licensed attorney.
We're not a CPA firm
We prepare tax returns, but we're not certified public accountants. Our tax work combines purpose-built software with trained professionals — complex situations may still be worth a CPA's opinion.
We don't promise outcomes
We can't guarantee a specific business result, tax saving, or government approval. Too much of that depends on factors outside our control.
Third parties are involved
A lot of what we do depends on other parties — states, the IRS, banks. We're not responsible for their actions, delays, or decisions, including whether a bank approves an account for you.
Your obligations
Keep your information accurate
Tell us the truth, keep it current, and update us when something changes. Information that turns out to be false can lead to us ending the relationship, and may expose you to legal liability.
Respond and meet your deadlines
Reply to our requests and send documents promptly. We'll remind you about tax and compliance deadlines, but hitting them is still your responsibility.
Stay compliant
Follow the laws that apply to your business, pay the taxes you owe — we file the returns, but paying what’s due is on you — and run your business legally and ethically.
Keep your account secure
Keep your login details to yourself, tell us right away if you think someone else has accessed your account, and know that you're responsible for whatever happens under it.
Uses we don't allow
The following fall outside the scope of what our Services are built for:
- Any illegal purpose, or helping someone else pursue one
- Anything fraudulent, deceptive, or misleading
- Activity that could damage our reputation or hurt other users
- Businesses in industries we don't support — gambling, adult content, weapons, and similar categories
- Trying to get around our security measures or access limits
- Using bots or other automated tools to access our Services without our permission
- Using our Platform or Content to build a competing service
Fees, billing, and refunds
Fees & pricing
We show fees at the time of purchase and spell them out in your service agreement. All prices are in U.S. dollars unless we say otherwise, and you're responsible for any sales tax or VAT that applies to you. For subscription services, we'll give you 30 days' notice before a price change takes effect.
Billing practices
By subscribing, you authorize us to charge your payment method for the fees you owe. Subscriptions renew automatically unless you cancel. If a payment fails, we may retry it, and your service may be suspended if it stays unpaid after we've given notice.
Refund policy. Formation Essentials comes with a 30-day money-back guarantee if your company hasn't yet been filed with the state. For Full Compliance Suite plans, the first 30 days are fully refundable before any filings are submitted; after that, you receive a prorated refund for the remaining service period. State filing fees are non-refundable once submitted.
- Refundable: Company formation — Full refund if we haven’t yet filed with the state, minus any third-party costs already incurred.
- Not refundable: Tax filing — No refund once we've started preparing your return.
- Partially refundable: Subscriptions — A prorated refund for the months you haven't used yet (30-day minimum).
- Not refundable: Government and state fees — Never refundable once paid to the state or the IRS.
- Discretionary: Everything else — We may issue a discretionary refund if something on our side went wrong.
Payment disputes
If something seems off with a charge, reach out to us first — most issues sort out faster that way than through a chargeback. Chargebacks filed without good cause can lead to us ending your service, and we may pursue collection for unpaid fees plus any costs that come with that.
Intellectual property rights
What we own
We own our Platform, our Services, and the original Content we create. Using our Services gives you a limited, non-exclusive license to them — not the right to copy, modify, or build on them without our permission.
What you own
You keep ownership of the Content you give us. What you're granting us is a license to use it for as long as we need to, to deliver your Services and meet our legal and operational obligations.
The work we do for you
Documents we prepare for you — tax returns, formation paperwork — are yours. Our own templates and methods stay ours, and we may draw on anonymized patterns across clients to improve our Services.
Feedback you give us
If you send us feedback or suggestions, we're free to use them — without owing you compensation or credit.
Confidentiality
What we'll do
Protect your confidential business and tax information, limit access to staff who need it, and never disclose it except where the law requires it or you've given us consent.
What we ask of you
Keep our proprietary methods and any non-public information about us confidential, don't hand your account access to anyone else, and respect the confidentiality of any client information you come across.
What's not covered
Information that's already public through no fault of ours, information you already had without any confidentiality obligation, or disclosures the law requires — we'll give notice when we're legally allowed to.
How your information is handled
Our Privacy Policy is part of these Terms by reference — it walks through exactly how we collect, use, and protect your information. A quick summary while you're here:
- We only collect what we actually need to deliver your Services.
- We use your information for service delivery and improving what we build — nothing more.
- We don't sell your data, and we share it only when a Service requires it.
- We secure it with industry-standard safeguards.
- You can access, correct, or delete your information — it's yours.
Warranties and disclaimers
No guarantee of results
- Uninterrupted or error-free service
- A specific business or tax outcome
- Government or third-party approval
- A specific completion time
Your call to make
The business decisions you make based on our Services are yours to own. We bring the tools and the support — but responsibility for your business and your tax compliance stays with you.
What we're liable for — and what we're not
These limits don't apply to damages from our gross negligence or willful misconduct, or wherever the law won't allow them. They're part of how we're able to offer our Services at the prices we do — if you're not comfortable with them, we'd ask that you not use our Services.
If a claim involves you
You agree to defend and cover us for claims that come from:
- Breaking these Terms or a law that applies to you
- Misusing our Services or Platform
- Content you provide, or business you conduct through us
- Your own tax obligations or business operations
- A dispute you have with a third party
- Information you gave us that turned out to be inaccurate
How we handle a claim
We tell you
We'll notify you promptly if a claim comes in that involves you.
You help us defend it
You cooperate with the defense, and don't settle without checking with us first.
We can take it over
If we choose to, we can take over the defense ourselves, at our own expense.
How and when these Terms end
When these Terms start
These Terms take effect the first time you access our Services, and stay in effect until something ends them.
Your right to walk away
Cancel anytime, through your account or by reaching out to us. Cancelling doesn't erase payment you owe for Services already received, but we'll keep your data available for 30 days after termination, except where the law requires us to delete it sooner.
When we might end things
We can suspend or end your Services if you breach these Terms, we suspect illegal or fraudulent activity, payment stays overdue after we’ve given notice, continuing poses a legal or reputational risk, or the law or a government request requires it.
What survives
Our terms on payment, intellectual property, confidentiality, liability, indemnification, and dispute resolution keep applying even after these Terms end.
If we can't agree
Talk to us first
Email legal@nonresident.tax and let’s try to sort it out informally — most issues get resolved this way.
Binding arbitration
If that doesn't work, disputes go to binding arbitration under the AAA's Commercial Arbitration Rules, held in Delaware or by video call. Each side typically covers its own costs, and claims are handled individually — not as a class action.
The one exception
Either of us can go straight to court instead, for an injunction over intellectual property violations or a breach of confidentiality.
Governing law. Delaware law governs these Terms, regardless of conflict-of-law principles.
Communications
- Service-related emails and messages — these come with the territory.
- Marketing messages — optional, and you can unsubscribe whenever you like.
- SMS for urgent matters, if you've opted in.
- Some of these messages may be automated or pre-recorded.
By giving us your contact details, you're agreeing to receive documents and notices electronically — just make sure they stay current.
General provisions
Entire agreement
These Terms, any service agreement you’ve signed, and our Privacy Policy together make up the whole agreement between us.
If a part doesn’t hold up
We’ll rework any provision a court finds invalid to match its original intent — everything else keeps applying.
No silent waivers
Not enforcing a right one time doesn’t mean we’re giving it up — any waiver has to be in writing.
Passing this along
You can’t transfer these Terms to someone else without our OK. We can, as part of a merger or sale of our business.
Circumstances beyond anyone’s control
Neither of us is on the hook for delays caused by things genuinely out of our control — natural disasters, war, a pandemic, and the like.
How we relate to each other
We’re independent contractors working together — not partners, not a joint venture, and not employer and employee.
International users
Our Services are built for people who don't live in the U.S. but are forming a U.S. business. Using them from outside the U.S. means your information gets processed here, and you're still responsible for following the laws where you live.
Questions about these Terms?
We typically respond to legal inquiries within 2–3 business days.
legal@nonresident.tax
Phone
+1 (302) 327-6907
Mailing address
604 Carson Dr, Bear, DE 19701
Last updated: July 2, 2026.
Ready to get started?
Form your US company, file your federal return, or hand us your books — we're ready when you are.
Get started