Privacy Policy
Last Updated: January 2025
At Nonresident Tax, protecting your privacy is fundamental to building trust. We handle sensitive financial and business information for over 2,500 non-resident entrepreneurs, and we take that responsibility seriously. This policy explains exactly how we collect, use, protect, and share your information — in plain language.
Our Privacy Promise
We only collect what we need to serve you. We never sell your data. We protect it with enterprise-grade security. And we're transparent about everything we do with your information. This policy covers all services provided by Nonresident Tax, including company formation, tax filing, accounting, and our AI assistant.
Information We Collect
We collect information in three main ways:
Information You Provide Directly
- • Personal details: Full name, email address, phone number, residential address, and citizenship/nationality
- • Business information: Company name, business address, industry type, ownership structure, and business activities
- • Financial data: Bank account details (for payments), revenue information, expense records, and transaction history
- • Government identifiers: EIN (Employer Identification Number), passport number (when required), and foreign tax identification numbers
- • Supporting documents: Passports, proof of address, business contracts, and financial statements
Information Collected Automatically
- • Usage data: Pages visited, features used, time spent on services, and interaction patterns
- • Device information: IP address, browser type, operating system, and device identifiers
- • Cookies and tracking: Session cookies for authentication, preference cookies for settings, and analytics cookies (with consent)
Information From Third Parties
- • Identity verification services for compliance checks
- • Credit reporting agencies (only when explicitly authorized)
- • Public records and government databases for business verification
- • Business partners when you're referred to our services
How We Use Your Information
Every piece of information we collect serves a specific purpose in delivering and improving our services:
Service Delivery
- • Process your company formation in Wyoming or Delaware
- • Prepare and file your federal tax returns (Form 5472, 1120, 1065)
- • Maintain your books and generate financial statements
- • Serve as your registered agent and forward legal documents
- • Provide customer support and answer your questions
Legal Compliance
- • Verify your identity to comply with Know Your Customer (KYC) regulations
- • Report required information to the IRS and state authorities
- • Screen against government watchlists for anti-money laundering compliance
- • Maintain records as required by law (typically 7 years for tax documents)
Service Improvement
- • Analyze usage patterns to improve our platform
- • Process your feedback and suggestions
- • Develop new features based on user needs
- • Train our AI assistant to provide better answers
Communications
- • Send service updates, deadline reminders, and account notifications
- • Share relevant tax tips, compliance updates, and service offerings (with consent)
- • Notify you of policy changes or legal requirements
How We Share Your Information
We never sell your personal information. We only share it when necessary to provide services or comply with legal obligations:
Service Providers
We work with carefully selected partners who help us deliver our services. Each partner is bound by strict confidentiality agreements:
- • State filing agencies (Wyoming, Delaware) for company formation
- • IRS and state tax authorities for required filings
- • Xero accounting platform for bookkeeping services
- • Payment processors (Stripe) for secure transactions
- • Identity verification services for compliance
- • Email service providers for communications
- • Cloud storage providers (AWS) for secure data storage
Legal Requirements
We may disclose information when required by law, including:
- • Court orders, subpoenas, or legal processes
- • Government agency requests with proper authorization
- • Fraud prevention and investigation
- • Protection of our rights, property, or safety
With Your Consent
We share information with your explicit consent, such as when you authorize us to work with your accountant, attorney, or business partners.
Business Transfers
If our company is acquired or merges with another company, your information may be transferred. We'll notify you before any transfer and ensure the new entity honors this privacy policy.
International Data Transfers
As a service for non-US residents, we understand the importance of international data protection. Your data is primarily processed in the United States, where our services operate. We implement appropriate safeguards for international transfers, including Standard Contractual Clauses for EEA and UK residents. We maintain compliance with GDPR requirements and ensure your data receives equivalent protection regardless of where it's processed.
Data Security
We implement enterprise-grade security measures to protect your information:
Technical Safeguards
- • 256-bit SSL encryption for all data transmission
- • AES-256 encryption for data at rest
- • Multi-factor authentication for system access
- • 24/7 security monitoring and intrusion detection
- • Regular encrypted backups with disaster recovery
Organizational Safeguards
- • Regular security training for all employees
- • Role-based access control on a need-to-know basis
- • Strict confidentiality agreements with all staff
- • Regular security audits and vulnerability assessments
- • Incident response plan with breach notification procedures
While we implement robust security measures, no system is completely impenetrable. We continuously update our security practices and will notify you promptly if a breach affects your personal information.
Data Retention
We keep your information only as long as necessary:
- • Tax records: 7 years after filing (IRS requirement)
- • Company formation documents: Duration of company existence plus 7 years
- • Accounting records: 7 years from creation
- • Email communications: 2 years unless legally required longer
- • Marketing preferences: Until you opt out or request deletion
When retention periods expire, we securely delete or anonymize your data. Some information may be retained longer if required by law or for legitimate business purposes like fraud prevention.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for site functionality, authentication, and security. Cannot be disabled.
Functional Cookies
Remember your preferences, language settings, and recent searches.
Analytics Cookies
Help us understand how you use our services (Google Analytics, Mixpanel). Only activated with your consent.
Marketing Cookies
Used to show relevant ads and measure campaign effectiveness (Facebook Pixel, Google Ads). Requires explicit consent.
You can manage cookie preferences through our consent banner or your browser settings. Disabling certain cookies may limit functionality.
Your Privacy Rights
You have comprehensive rights regarding your personal information:
- • Access: Request a copy of all personal information we hold about you
- • Correction: Update or correct inaccurate information
- • Deletion: Request deletion of your personal data (subject to legal retention requirements)
- • Portability: Receive your data in a machine-readable format
- • Objection: Object to certain processing activities
- • Restriction: Request we limit processing of your data
- • Withdraw Consent: Revoke consent for marketing or optional processing
California Residents (CCPA/CPRA)
Additional rights include knowing what personal information we collect, sell, or share; requesting deletion; opting out of sales (we don't sell data); and non-discrimination for exercising your rights.
EEA, UK, and Swiss Residents (GDPR)
You have all rights listed above plus the right to lodge complaints with your supervisory authority. Our lawful bases for processing include consent, contract fulfillment, legal obligations, and legitimate interests.
How to Exercise Your Rights
Email privacy@nonresident.tax or call +1 (302) 327-6907. We'll verify your identity and respond within 30 days (45 days for complex requests). There's no fee for exercising your rights unless requests are excessive or unfounded.
Children's Privacy
Our services are exclusively for business purposes and individuals 18 years or older. We don't knowingly collect information from children under 13. If we discover we've collected such information, we'll delete it immediately. Parents who believe we have information about their child should contact us.
AI Assistant and Automated Processing
Our AI Tax Assistant processes questions to provide tax guidance. Conversations are encrypted and used to improve the AI's responses. You can opt out of AI improvements while still using the service. No AI decisions are made without human oversight for critical matters like tax filings. All AI interactions follow the same privacy standards as our other services.
Third-Party Links
Our website may contain links to third-party sites. We're not responsible for their privacy practices. We encourage you to read their privacy policies before providing any information. This includes links to government sites (IRS, state agencies) and partner services.
Marketing and Communications
We want to keep you informed without overwhelming you:
Communication Preferences
- • Transactional emails: Always sent (deadline reminders, account updates, receipts)
- • Marketing emails: Only with consent (tax tips, service updates, educational content)
- • SMS messages: Only for urgent matters or with explicit opt-in
- • Phone calls: Service-related only unless you request a consultation
Unsubscribe from marketing emails anytime via the link in each email or by contacting us. Transactional emails can't be opted out of while you're an active client.
Dispute Resolution
Any privacy disputes will first be addressed through good-faith negotiation. If unresolved, disputes will be handled through binding arbitration in Delaware. You may also file complaints with relevant data protection authorities.
Contact Us
We're here to answer any privacy questions or concerns:
privacy@nonresident.tax
Phone
+1 (302) 327-6907
Mailing Address
604 Carson Dr, Bear, DE 19701
We typically respond to privacy inquiries within 24-48 hours. For urgent matters, please call us directly.
Changes to This Policy
We may update this Privacy Policy as our services evolve or legal requirements change. Material changes will be communicated via email and a prominent notice on our website at least 30 days before taking effect. Continued use of our services after changes constitutes acceptance. We maintain an archive of previous versions upon request.
Last Updated: January 2025 | Effective Date: January 2025
Your Consent
By using our services, you consent to the collection and use of information as described in this Privacy Policy. If you disagree with any part of this policy, please don't use our services and contact us to discuss your concerns.
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