Cancellation Policy
Last Updated on
August 1, 2024
General Cancellation Terms
Timing of Cancellations
Nonresident Tax strives to provide flexible options for our customers. However, due to the nature of our services, cancellations are subject to the following conditions:
Cancellations requested within 24 hours of placing an order may be eligible for a full refund, less a $30.00 cancellation fee.
Once payments have been forwarded to any government entity or third-party vendor, cancellations cannot be accepted.
For trademark filings, cancellations cannot be accepted once a trademark search has been conducted or payment has been made to the U.S. Patent and Trademark Office.
Refund Eligibility
Refunds are generally available until payment is forwarded to any government entity or third-party vendor. The refund amount will be subject to the following deductions:
A $30.00 cancellation fee
Any expenses which have been paid or incurred in furtherance of the order, including payments to state agencies, federal government, or third-party vendors
Cancellation Process
To request a cancellation:
Your order must be in "Review" status.
You must place your order on hold by clicking the "Make Changes" button inside your order confirmation email.
Cancellation requests cannot be accepted by telephone or email.
Nonresident Tax will review the cancellation request and determine if it meets the requirements stated in this policy.
Service-Specific Cancellation Terms
Registered Agent Services
Registered Agent services may be subject to automatic renewal to maintain compliance with state or government requirements.
Customers have the option to cancel the Registered Agent service at any time by assigning a new registered agent with the state and notifying Nonresident Tax of the change.
If notification is not provided to Nonresident Tax by the expiration date of the existing Registered Agent service, Nonresident Tax may automatically renew these services.
Subscription Services
For any subscription-based services, cancellations must be made before the next billing cycle to avoid charges.
No refunds will be issued for partial months of service.
Chargeback Policy
Legitimate Chargebacks
Nonresident Tax does not dispute legitimate chargebacks.
A chargeback is considered legitimate if it is requested before Nonresident Tax has made any payments to government entities or third parties, or before a trademark search has been conducted.
Illegitimate Chargebacks
An illegitimate or improper chargeback is one requested after Nonresident Tax has made payments to government entities or third parties, or after a trademark search has been conducted.
In the case of an illegitimate chargeback, Nonresident Tax reserves the right to take appropriate actions at its sole discretion.
Consequences of Illegitimate Chargebacks
Nonresident Tax may cancel subscriptions or other services.
Nonresident Tax may dissolve any entity formed for which payment was charged back or disputed.
The customer shall be liable for all costs incurred by Nonresident Tax in dissolving such legal entity.
Liquidated Damages
If Nonresident Tax is unable or unwilling to dissolve an entity formed with a charged-back payment, the customer agrees to dissolve the entity promptly at Nonresident Tax's request.
Failure to do so may result in liquidated damages of five hundred U.S. dollars (US$500) plus any costs incurred by Nonresident Tax to collect the damages and dissolve the legal entity.
Exceptions and Special Circumstances
Fraudulent Entity Formation
Nonresident Tax reserves the right to dissolve any legal entity fraudulently formed using a third party's name without authorization.
The person responsible for such fraudulent formation shall be liable for liquidated damages of ten thousand U.S. dollars (US$10,000) plus all costs incurred by Nonresident Tax to collect damages and dissolve the entity.
Service Refusal and Cancellation
Nonresident Tax may, at its sole discretion, refuse or cancel existing services to any person or entity for any reason, including misuse of Nonresident Tax promotions.
Nonresident Tax is not responsible for any damage or loss resulting from such refusal or cancellation of services.
Customer Responsibilities
Compliance with Laws
Customers are solely responsible for complying with all applicable federal, state, and local laws related to their business operations and entity maintenance.
Post-Formation Maintenance
Customers are responsible for all post-formation maintenance, reporting, filings, and documentation required to maintain formation status and legal compliance.
Information Updates
Customers must keep their contact information current to receive important notifications regarding their services and legal entity status.
Modifications to the Cancellation Policy
Nonresident Tax reserves the right to modify this cancellation policy at any time.
Changes will be effective immediately upon posting to the Nonresident Tax website.
Customers are encouraged to review the cancellation policy regularly to stay informed of any updates.
By using Nonresident Tax's services, you acknowledge that you have read, understood, and agree to abide by this cancellation policy.
